Frequently Asked Questions

How long does shipping take?

We try to ship out orders within 24 hours of purchase, but please allow 1 to 2 business days for processing. Our FREE Shipping takes about 5-7 days to arrive at the destination. Please note that USPS has been having delayed delivery times due to COVID-19.

Where do you ship from, where are you located?

We are located in and ship from Minneapolis, Minnesota.

Where are your products made?

Our products are made in several locations such as Germany and Malaysia.

Do your products have any warranty or satisfaction guarantee?

If you are not happy with your wallet within 30 days of purchase, you can return it for a full refund. All purchases are guaranteed to be free of defects for 2 years, or we will replace the item for free. 

How do I return an item?

Be sure to include your packing slip or a note with your name and email address used at checkout.  A full refund will be issued upon receipt of the item. Mail the item to:

Kraken Wallets LLC

 5123 W 98th Street

#1222

Minneapolis, Minnesota 55437

What are the dimensions of the wallets?

 

The Jaws 4.75 x 3 x 0.5 Inches

The Quickdraw 3.25x 4.5x 0.75 inches

The Buckle Down 4.25 x 3 1/16th x 1/8th inch

The Crossfire 2.0 4.25 x 3 x 0.25 Inch

The Fold 5 x 3.5 x 0.25 inch

 

The Sherlock 4.25 x 3 x 0.25 inch

The Side Gig 4x 2 5/8th x 1/32nd  Inch

The Squid 4.5 x 3.25 x 0.375 inch

The Tommy Boy 4.25 x 3.5 x 0.75 Inch

The Wolf 4 x 2.75 x 0.5 Inches